HOSTING & WEBSITE CARE
Hosting, updates, backups and a team to turn to. Keep your WordPress website cared for, with included premium tools and the support your site needs.
Choose the support time and checks that suit your website.
Prices exclude applicable taxes. Your quote confirms the total.
CHOOSE HOW YOU PAY
Monthly payment in advance. Choose quarterly or annual to save.
Your support allowance remains monthly, whichever payment option you choose.
Save over A$1,000 a year with your free plan inclusions.See your inclusionsWORDPRESS CARE
For a focused business website.
A$149 paid monthly upfront
You save A$0 per quarter
OUR RECOMMENDATION
For a growing site with more moving parts.
A$199 paid monthly upfront
You save A$0 per quarter
WORDPRESS CARE
For shops, bookings and listing websites.
A$299 paid monthly upfront
You save A$0 per quarter
Support: Monday–Friday, 9am–5pm Sydney time, excluding public holidays. We set up your included tools during onboarding. Full care terms
MORE INCLUDED. FEWER SEPARATE BILLS.
Premium tools, domain renewal, monitoring and support at no extra charge. Free inclusions with every GrenCare plan.
Premium access for your chosen builder, managed by Gren.
Professional forms and supported add-ons for your agreed website.
Minor updates and help from our team. Your plan includes 15, 30 or 60 minutes each month.
One domain renewal allowance up to A$60 per 12 paid months, plus SSL management.
SMTP configuration for supported forms. Email-provider subscriptions are separate.
Uptime alerts, security checks, backups and monthly supported software updates.
Savings compared with buying the included tools and services separately. Builder access and support allowances follow your selected plan.
Small text or image replacements and supported-plugin troubleshooting within the allowance. New pages, design changes, integrations, SEO campaigns and copywriting are project work. Extra support is quoted at A$150/hour before work begins.
Standalone care can be cancelled with 30 days' written notice. If your care is bundled with website instalments, Grendesign hosting is required during the 36-month term; an early move requires settlement of the agreed outstanding build balance. Agency-managed premium update / support access ends when your care plan ends. Arrange your own eligible subscriptions with the vendors or a new provider. There are no retrospective licence charges. Basic handover of your paid-for site and domain transfer authorisation is included; we quote hands-on migration work separately.
Pay for three months upfront and save 4%, or twelve months upfront and save 8%, compared with monthly billing. Your hosting, updates and monthly support allowance stay the same. We confirm the billing period and renewal amount in your care agreement.
Yes, subject to the site's resource and workflow requirements. A downgrade takes effect at the next billing cycle after notice. Commerce, booking and listing integrations usually need Pro or a separately scoped care arrangement. Additional storage, bandwidth and transactional email are quoted before provisioning.
No. The plan covers one agreed site and supported components. Custom features, unsupported / abandoned plugins, client-caused changes, third-party outages, migrations, major malware recovery and redesigns are assessed and quoted separately. Restoration from an available clean backup after a Gren-managed update failure is included.